Right Person, Right Seat: The Truth About People Problems
I keep a tally of what comes up in advisory calls. Most months it's a mix of topics. Cashflow here, a pricing problem there, someone wrestling with a growth decision. Not this month.
This month it was people. Then people. Then more people. If that's been your experience too, I want you to hear this clearly. You are not the problem, and you are not alone. ‘People’ are the single most common thing keeping good owners up at night, and right now it's happening at scale.
So let's talk about the uncomfortable truth underneath all of it.